Shipping Overview
We are committed to delivering your carefully curated fashion selections with efficiency and care. Every order is processed with precision, ensuring that your items are meticulously prepared for shipment. Our team works diligently to maintain high standards, from packaging to dispatch, so you can enjoy a seamless shopping experience. Whether you're updating your seasonal wardrobe or adding statement pieces to your collection, we prioritize timely and secure delivery to meet your expectations.
Shipping Timeframe
Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays. Delivery times vary depending on your location and the selected shipping method. While we strive to meet estimated timelines, occasional delays due to high demand or logistical challenges may occur. Rest assured, we monitor each shipment closely to minimize disruptions and keep you informed throughout the process.
Shipping Costs
We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. Shipping fees are automatically calculated at checkout based on your order total and destination. For expedited services or special requests, please contact our customer support team for personalized assistance.
Shipping Regions
We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Due to varying regulations, some destinations may have restrictions or require additional documentation. If your country isn’t listed at checkout, please reach out to us for potential alternatives. We continuously evaluate our shipping network to expand accessibility while ensuring compliance with international trade policies.
Order Tracking
Once your order is dispatched, you’ll receive a confirmation email with a tracking number and a link to monitor your package’s journey. For real-time updates, use our partnered carrier’s tracking portal or log into your account on our website. If you encounter any discrepancies or haven’t received tracking details within 48 hours of shipment, notify us immediately for resolution.
Delayed or Lost Shipments
While rare, unforeseen circumstances like customs inspections or carrier delays may impact delivery. If your shipment exceeds the estimated timeframe, first check the tracking status for updates. For unresolved issues or lost packages, contact our support team at
[email protected] with your order details. We’ll collaborate with the carrier to locate your items or arrange a replacement/refund per our policy.
Customs & Import Duties
International orders may be subject to customs fees, taxes, or import duties determined by your local authorities. These charges are the customer’s responsibility and are not included in the order total or shipping costs. We recommend checking your country’s regulations before placing an order to avoid unexpected costs. Note that customs processing times can vary and may delay delivery beyond our estimated window.